These Terms of Use (“Terms”) are a legal agreement between you and Social Media
Studio (“Studio,” “we,” “us,” or “our”). They
govern your access to and use of the Studio platform and any related services available at
socialmediastudio.io (the “Service”). Please read them carefully.
By creating an account, joining the waitlist, or otherwise using the Service, you agree to
be bound by these Terms and our Privacy Policy. If you do not agree, do not use Studio.
If you are using Studio on behalf of a company or other legal entity, you represent that you
have the authority to bind that entity to these Terms.
You must be at least 16 years old to use Studio. By using the Service, you confirm that you
meet this age requirement. If you are under 18, you represent that you have parental or
guardian consent.
You are responsible for:
- —Maintaining the security and
confidentiality of your login credentials.
- —All activity that occurs under your
account, whether or not authorized by you.
- —Notifying us immediately at [email protected] if you suspect unauthorized access.
You may not share account credentials with others unless your plan explicitly supports
multiple users (Team and Agency plans). Each individual user on a team workspace should have
their own login.
Studio offers a Free plan and several paid subscription tiers for individuals, teams, and
agencies. Current pricing is available on our pricing page at socialmediastudio.io.
All paid plans are billed monthly in advance. Prices are in USD and subject to change with
30 days' notice to existing subscribers. Subscriptions renew automatically until cancelled.
Payments are processed securely by Stripe. By providing a payment method, you authorize
Studio to charge your card for all applicable fees.
Agency plan client workspaces are billed as a separate monthly add-on per client. Removing a
client workspace mid-cycle will result in a prorated credit applied to the following billing
period.
Our refund policy is prorated. If you cancel your subscription partway through a billing
period, you are entitled to a refund for the unused portion of that period, calculated on a
per-day basis.
How prorated refunds work:
- —If you cancel on day 10 of a 30-day
billing cycle, you will receive a refund equal to 20/30ths of your monthly subscription
fee.
- —Refunds are issued to the original payment
method within 5–10 business days.
- —Agency plan client workspace fees are also
refunded prorated for unused days in the current billing period when a workspace is
removed or the account is cancelled.
To request a refund: email [email protected] with your account email and the date of cancellation. We will calculate the refund amount and
confirm by reply.
Exceptions:
- —The Free plan has no charges and therefore
no refunds.
- —Promotional discounts (such as the 50%
waitlist discount) are applied to the discounted price for refund calculation purposes.
- —Refunds will not be issued for accounts
suspended due to violations of these Terms.
We do not impose minimum contract periods, annual commitments, or cancellation notice
windows. You may cancel at any time from your account settings.
You agree to use Studio only for lawful purposes and in a manner consistent with these
Terms. You may not:
- —Use the Service to publish spam,
misleading content, or content that violates the terms of the social media platforms you
connect.
- —Attempt to reverse engineer, decompile, or
extract source code from the Service.
- —Use automated scripts, bots, or scrapers
to access the Service in ways not intended by Studio.
- —Impersonate any person or entity or
misrepresent your affiliation.
- —Upload or transmit malware, viruses, or
any code designed to disrupt or harm systems.
- —Use the Service to store or distribute
content that is unlawful, defamatory, abusive, harassing, sexually explicit, or otherwise
objectionable.
- —Resell, sublicense, or otherwise
commercialize the Service without our written permission (except as explicitly permitted
under the Agency plan).
- —Circumvent or attempt to circumvent any
security or access controls.
We reserve the right to suspend or terminate accounts that violate these rules without prior
notice and without a refund.
Ownership: You retain full ownership of all content you create, upload, or publish through Studio. We do
not claim any intellectual property rights over your content.
License to us: By using the Service, you grant Studio a limited, non-exclusive, royalty-free license to store,
process, and transmit your content solely as necessary to provide the Service (for example, to
schedule and publish a post to your social accounts).
Your responsibility: You are solely responsible for the content you publish through Studio. You represent that you
have all necessary rights, licenses, and permissions for any content you upload or generate, and
that it does not infringe any third party's rights.
Studio does not monitor or pre-screen user content but reserves the right to remove content
that violates these Terms or applicable law.
Studio uses AI to generate captions, visuals, strategy insights, and other content
(“AI Output”). You understand and agree that:
- —AI Output is generated based on your
prompts and brand context. Studio does not guarantee that AI Output will be accurate,
appropriate, or fit for any particular purpose.
- —You are responsible for reviewing all AI
Output before publishing. AI Output does not constitute professional advice of any kind.
- —AI-generated visuals and captions may
occasionally produce unexpected or imperfect results. Always review before scheduling.
- —You retain ownership of AI Output
generated through your use of the Service, subject to the terms of the underlying AI model
providers.
Studio and its original content, features, functionality, branding, and software are owned
by Social Media Studio and protected by copyright, trademark, and other intellectual
property laws.
You may not copy, reproduce, modify, distribute, or create derivative works of Studio's
platform, UI, or branding without our express written permission.
The Studio name, logo, and “Prompt to Post” tagline are trademarks of Social
Media Studio. Nothing in these Terms grants you any right to use our trademarks.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” To the maximum
extent permitted by law, Studio disclaims all warranties, express or implied, including
warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that:
- —The Service will be uninterrupted,
error-free, or free of viruses or harmful components.
- —Results obtained through the Service
(including social media performance) will meet your expectations.
- —AI-generated content will be accurate,
complete, or suitable for publication without review.
To the maximum extent permitted by applicable law, Studio and its officers, employees, and
agents shall not be liable for any indirect, incidental, special, consequential, or punitive
damages, including but not limited to:
- —Loss of profits, revenue, data, or
business opportunities.
- —Damage to your brand reputation resulting
from published content.
- —Interruption of service or inability to
access your social accounts.
In no event shall Studio's total cumulative liability exceed the greater of (a) the total
fees you paid to Studio in the 3 months preceding the claim, or (b) $50 USD.
Some jurisdictions do not allow certain limitations of liability. In those jurisdictions,
our liability is limited to the fullest extent permitted by law.
You agree to indemnify, defend, and hold harmless Studio and its officers, employees, and
agents from any claims, losses, damages, liabilities, and expenses (including reasonable
legal fees) arising out of or related to:
- —Your use of the Service in violation of
these Terms.
- —Content you create, upload, or publish
through Studio.
- —Your violation of any third-party rights,
including intellectual property or privacy rights.
- —Your violation of any applicable law or
regulation.
By you: You may cancel your account at any time from your account settings. Cancellation takes effect
at the end of the current billing period, and you will receive a prorated refund for any unused
days per Section 5.
By us: We reserve the right to suspend or terminate your account immediately and without notice if you
violate these Terms, engage in fraudulent activity, or if we are required to do so by law. In
cases of termination for cause, no refund will be issued.
Effect of termination: Upon termination, your right to access the Service ceases immediately. Your data will be handled
in accordance with our Privacy Policy (Section 5 of the Privacy Policy). Sections of these Terms
that by their nature should survive termination will continue in effect, including Sections 7,
10, 11, 12, 13, and 16.
We may update these Terms from time to time. When we make material changes, we will notify
you by email and via an in-app notice at least 14 days before the changes take effect.
The current Terms will always be available at socialmediastudio.io/terms. Continued use of the
Service after the effective date constitutes acceptance of the revised Terms. If you
disagree with the updated Terms, you may cancel your account and receive a prorated refund
per Section 5.
These Terms are governed by and construed in accordance with the laws of the Republic of
Indonesia, without regard to conflict of law principles.
We encourage resolving any concerns informally first. If you have a dispute with us, please
contact our support team and we will make a good-faith effort to resolve it. If a dispute
cannot be resolved through our support system:
- —The parties agree to attempt resolution
through binding arbitration before pursuing formal legal proceedings.
- —Class action waivers may apply where
legally permissible under applicable Indonesian law.
Any legal proceedings that cannot be resolved through arbitration shall be conducted in the
courts of Indonesia. You consent to the personal jurisdiction of such courts.
These Terms, together with our Privacy Policy, constitute the entire agreement between you
and PT. Anak Kucing Terbang regarding the Social Media Studio service and supersede any
prior agreements.
If any provision of these Terms is found to be unenforceable or invalid under applicable
law, that provision will be limited or removed to the minimum extent necessary, and the
remaining provisions will continue in full force and effect.
You may not assign or transfer your rights or obligations under these Terms without our
prior written consent. PT. Anak Kucing Terbang may assign its rights and obligations under
these Terms without restriction, including in connection with a merger, acquisition, or sale
of assets.
PT. Anak Kucing Terbang is not liable for any delay or failure to perform resulting from
causes outside our reasonable control, including but not limited to acts of God, natural
disasters, war, terrorism, riots, government actions, internet or infrastructure outages, or
third-party platform failures.